Dispatchers need an up-to-date view of jobs, not another inbox. We connect enquiries, routes, shipment status and billing documents in one workflow.
Orders and estimates
- Extract addresses, dates, weights, cargo types and transport conditions. Calculate prices from distance, fuel, tolls and carrier rates.
- Match vehicles by payload, body type, location and availability.
Routes and fleet
- Plan loading and unloading around road restrictions, time windows, driving and rest periods; combine jobs to identify empty-mile reductions.
- Schedule fleet servicing, inspections, insurance and roadworthiness checks.
Status and documents
- Update ETA using GPS and route progress; communicate loading, delays and delivery. Read CMR and proof of delivery, checking completeness and remarks.
- Organise invoices, packing lists and transport records for customs preparation.
Settlement and service quality
- Compare carrier invoices with quotations, routes and agreed services. Analyse profitability by job, lane, vehicle and customer, including results per kilometre.
- Assemble claims, photographs and correspondence; report punctuality, damage and carrier quality.
An example workflow
The system reads an order, checks vehicle availability and prepares a cost estimate. Once transport is approved, it updates status and gathers documents for settlement after delivery.
Implementation requirements
Integrations depend on TMS, GPS and carrier data access. Planning follows approved driving-time rules; an authorised person checks customs documents.